Frequently Asked Questions
Police Department
How do I pay my parking ticket online?
You can pay your parking ticket online through official payments here .
For more information on other ways to pay your citation such as by mail or how to contest your citation visit our parking ticket page here.
How do I pay my municipal citation online?
You can pay tour municipal citation online here .
For more information on other ways to pay your citation such as by mail or how to contest your citation visit our municipal citation page here .
How do I get a copy of an Accident or Police report
The Racine Police Department Records Bureau is responsible for maintaining and updating department records and files, such as incident and accident reports.
Records Requests:
Requests for Records reports must be made in person.
All records are reviewed by the Records Bureau Supervisor or designee prior to release. If the request is not permissible under the Open Records law, it will be denied. Reports will be redacted if required by law.
Please call the Records Bureau at (262) 635-7750 during normal business hours to verify the report is available for release.
Our Customer Service Representatives are available to serve you seven days a week:
- Monday – Friday 7:00am – 6:00pm
- Saturday and Sunday 8:00am – 2:00pm
- Closed Holidays
Accident Reports
Accident reports are available at the Police Department during normal business hours. Accident reports may take up to 10 days from the incident date to be available for release.
There may be a fee involved with obtaining records. Please visit the Police Records Department page for more details.
Human Resources
How can I apply for a City job?
How can I verify employment?
Fire
Can I use a portable outdoor fireplace?
Does the City offer free smoke detectors?
How do I qualify to be a firefighter?
Why are Fire Engines at car accidents?
Water
Why do I have to pay for sewer?
Do you accept latex paint?
Why is my water bill so high?
There are several factors that may contribute to high water bills.
Some things to check include:
- Did you pay your last bill?
- A previous balance may be showing up on your bill.
- Did you use more water such as filling a swimming pool, or extra loads of laundry?
- Could your toilet be running because of a malfunction?
- Do you want an inspector to stop by?
Please visit the Water Department’s main page at www.cityofracine.org/water for more information.



